Frequently Asked Questions

Here are the questions that are most frequently asked by patients. If you have questions that aren't answered here, please contact us. We'll get back to you as quickly as possible.

Why choose MRI & Imaging of Alabama?

When your doctor recommends a diagnostic imaging test such as an MRI, CT or Arthrogram, you have a choice where that test is performed. At MRI & Imaging of Alabama, we are dedicated to ensuring you have an outstanding patient experience. We are committed to providing convenient, high quality radiology services at a price you can afford.

Is a signed order valid at any radiology facility?

We accept all physician orders, even if they are on a hospital order form or prescription pad. All diagnostic imaging procedures must be recommended by your physician and require a signed physician order.

If I have had a previous exam, am I required to go back to the same facility?

No, we can request the images from your previous exam(s) so that our radiologists can compare changes that have taken place over time.

How much will my exam cost?

The cost of imaging exams can vary greatly based on whether you receive care from a hospital, hospital outpatient facility or an independent outpatient facility. MRI & Imaging of Alabama is an independent outpatient radiology testing facility. Our rates can be 40-60% less expensive than area hospitals and are competitive with other independent outpatient imaging centers. We accept all insurance plans and will also work with you on financing.

Will your office make sure that my exam is authorized with my insurance company before the exam?

Exams will not be performed without prior authorization from your insurance company. We provide all patients with a Good Faith Estimate that includes individual patient details based on your insurance plan and the study being performed. This estimate takes into account your insurance coverage, deductible, and copay or coinsurance.

Will I get a separate bill from the radiologist reading my exam?

You will receive just one bill that is all inclusive; the fee for your radiology test and the fee for the radiologist interpreting the test are included in one bill. At the hospital, you will be charged separately for these services.

How quickly can I be seen, and where are your locations?

Mobile Open MRI, Pensacola Open MRI and Panama City Open MRI & Imaging are a network of three imaging centers in Alabama and Florida committed to serving you. Same-day and next-day appointments are usually available.

How quickly will I know the results from my exam?

The radiologist's report will be sent to your referring doctor within 24 hours of the exam being performed.

Will my doctor be able to see the actual image(s) from my exam?

Physicians can request access to view the images online or the images can be delivered on a CD.

How do I know you have good image quality?

We use state-of-the-art equipment that is accredited by the American College of Radiology. Our expert team includes onsite, board-certified, fellowship-trained radiologists and registered technologists.